FREQUENTLY ASKED QUESTIONS:

How long does a repair take?

​Our most common repairs can be done within an hour or two. For some repairs we must order parts which usually takes about 3-5 business days. We can expedite most parts if you need the device fixed quickly.

FREQUENTLY ASKED QUESTIONS:

How long does a repair take?

​Our most common repairs can be done within an hour or two. For some repairs we must order parts which usually takes about 3-5 business days. We can expedite most parts if you need the device fixed quickly.

Where do you source replacement parts?

The majority of our parts come from US vendors with oversight from production overseas, quality control, and delivery. Most repairs come with a 1-year warranty because we stand by the quality of the parts that we use in our repairs. When OEM parts of available for a repair we will use them.

FREQUENTLY ASKED QUESTIONS:

How long does a repair take?

​Our most common repairs can be completed within 1-2 hours. For some repairs we are required to order parts which can result in a turnaround time of 3-5+ business days, but we can expedite the arrival of most parts if you need your device fixed quickly.

Where do you source replacement parts?

We use OEM parts whenever they are available. The majority of our non-OEM parts come from US vendors with oversight from production overseas, quality control, and delivery. 

Do you include a warranty on your repairs?

Our Repair Warranty varies depending on the fix your device needs.  All our repairs are guaranteed a minimum 30-day-warranty on the parts replaced, with most of our repairs including a full 1-year warranty.

Do your Used Phones include a warranty?

All of our Used Phones come with a 90-day-warranty. We do not cover physical damage or water damage that occurs after the device is purchased and has been picked up from our store.

Can you do repairs by mail?

We do offer mail-in repairs. If you cannot come into our store you can mail your device to us, instead. Please include a brief description of the problem, your name, and contact information, and we will diagnose and fix the issue. We are able to collect payment over the phone so we can send your repaired device back to you quickly and without a return shipping fee.

What payment methods do you accept?

We accept all major credit cards and cash. Unfortunately, we can no longer accept checks.

Do you buy used cellphones, too?

We do not buy any used cellphones or other devices. However, we will gladly recycle any old electronics you have. We work with Yellowstone E-Waste to make sure electronics don't end up in our landfill, and try to do our part to keep Montana beautiful.